Guides

Selling tickets by Interac e-Transfer

Selling tickets by Interac e-Transfer^® is cheap and familiar, but doing it by hand is slow: you watch your inbox, match each payment to a name in a spreadsheet, then email tickets one by one. tixey.ca does that part for you.

The manual way, and where it breaks

Most groups start with a form and a spreadsheet. It works for twenty tickets. At two hundred, payments arrive with no message, two people send the same amount on the same evening, someone pays twice, and the door list is out of date the moment it’s printed.

How tixey.ca automates it

1. Every order gets a reference code. The buyer sees the exact amount, your Autodeposit address and a short code like TK-7K3P9M to put in the transfer message.
2. The deposit notice is verified. When the Interac e-Transfer notice reaches your email, tixey.ca checks its digital signature, so a forged email can’t release tickets.
3. The payment is matched. The code and the amount are read from the notice and matched to the order, which is marked paid.
4. Tickets go out right away. Each ticket is emailed with its own QR code, usually within minutes of the transfer.
5. The door list is always current. Volunteers scan tickets with any phone, and every scan updates the list of who has arrived.

What you need

• A bank account that can receive Interac e-Transfer payments, with Autodeposit turned on for one email address. Most Canadian banks and credit unions offer it.
• A way for tixey.ca to see the deposit notices sent to that address. Your Settings page shows the options available and walks you through each one.
• A small test transfer ($6.00) to confirm everything works before you start selling.

When a payment doesn’t match

If the amount is wrong or the code is missing, the transfer is never guessed at. It goes to a review list where you can match it to an order or set it aside to refund from your bank. Nothing is lost, and nothing is released by mistake.

Fees

tixey.ca charges nothing, and there are no card processing fees because there are no cards. Buyers’ banks may apply their usual fees for sending an Interac e-Transfer; many accounts include them for free.