Guides
For unincorporated groups
Most ticketing platforms take card payments, which means a merchant account, ID checks and a fee on every ticket. A student club, a sports team or a group of volunteers often has none of that. tixey.ca works differently: buyers pay your group directly by Interac e-Transfer, and the service recognizes the payment and emails the tickets by itself.
What you need
- A bank account that can receive Interac e-Transfer payments with Autodeposit. Most Canadian banks and credit unions offer Autodeposit, on personal and business accounts.
- A new Gmail address used only for ticket payments, registered for Autodeposit. tixey.ca reads this mailbox to spot deposit notices, so it should not hold anyone's personal email.
- That is all: no business number, no incorporation, no card terminal, no merchant account.
How to start
- Create a Gmail address for your group, for example yourclub.tickets@gmail.com.
- At your bank, turn on Autodeposit for that address on the account that should receive the money.
- Create your group's account and connect the mailbox (the Settings page explains each step).
- Run the setup check: you send yourself a small Interac e-Transfer, and the service confirms it sees it. Paid sales open after that.
- Create your event and share its link.
Good habits for groups that are not incorporated
- Use an account the group controls, ideally one with two people who can see it (for example the treasurer and the president), rather than one member's everyday account.
- Give at least two people an organizer sign-in, so sales do not depend on one person.
- Keep your records. The Payments page lists every transfer and the order it paid for, and each event can be downloaded as a spreadsheet (CSV): save one after each event.
- Taxes and permits depend on your situation (amounts raised, alcohol, venue). tixey.ca does not give tax or legal advice: ask your student union, your federation or an accountant.
Who uses it
Student clubs and associations, cultural and community groups, faith groups, amateur sports teams and leagues, parent committees, bands and theatre troupes: any group that sells tickets to its own events. It also works for incorporated non-profits.