Terms of use

Last updated: November 13, 2026

Plain-language rules for using tixey.ca. By creating an organization account or ordering a ticket, you accept them.

What the service does

tixey.ca lets organizations publish events, take orders, recognize Interac e-Transfer payments sent to them, email tickets and check them at the door. It is offered free of charge by Marwan.

The sale is between the buyer and the organization

Buyers pay the organization directly; tixey.ca never receives or holds the money. The organization that publishes an event is the seller: it is responsible for the event taking place, for its description and prices, for refunds and for any permits, taxes or other legal obligations that apply to it. Questions about an event, a refund or a cancellation go to the organization (its contact is on the event page and in the emails).

Organizations agree to

• give true information, and keep their sign-ins and their ticket mailbox secure;
• use a mailbox they are allowed to connect, ideally one used only for ticket payments;
• sell tickets only to real events they organize, and honour the tickets they sell;
• use buyers' information only for their events, and follow the privacy laws that apply to them;
• not use the service for fraud, spam, illegal events or anything that harms buyers.

Suspension

An account may be suspended or closed, and its events taken offline, if it breaks these rules or puts buyers at risk. When possible, the organization is told first and can download its records.

No warranty

The service is provided free, as is. It is run with care, but it may have interruptions or errors: for example, a deposit notice may arrive late or not be recognized, in which case the organization can match the payment by hand. Organizations should keep their own records and check their bank account.

Liability

To the extent the law allows, the operator is not liable for indirect losses, lost revenue, or problems caused by an event, an organization, a bank, Interac Corp. or an email provider. Nothing in these terms limits rights that consumer protection laws, including Quebec's, give you.

Changes and contact

These terms may change; the new version is posted here with a new date. Quebec law applies. Questions: marwanjalaleddine@gmail.com.